Privacy Policy

TEEVO respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your use to our app. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used.

 

TEEVO's Privacy Policy

Thank you for accessing the app of TEEVO Information Technology Co., Ltd (all references to “us” and “our" refer to TEEVO). We respect your privacy and want you to know about the policies we have in place to protect your personal information.

This Privacy Policy explains:

This Privacy Notice applies only to this app and does not necessarily apply to personal information we collect from you offline.

Please see the section on Offline Collection, Use & Disclosure of Information details. We are not responsible for the content or privacy practices on any app other than TEEVO to which this app links or that links to this app.

By using our app, you accept the practices described in this Notice.

 

1.How does TEEVO collect information about me?

We collect information from app users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:

Registration and Ordering

In order to use certain parts of this app or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our app.

 

Email Addresses

Several locations on the app allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by TEEVO is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our app.

 

Comments

We ask for an email address and location along with the submission of all comments. Your email address will be kept private, but your nickname will be visible to other users. All other personal information that you choose to submit as part of the review will be available to other visitors to the app.

 

2.How does TEEVO use my personal information?

Internal Use

We use your personal information to process your order and provide you with customer service. We may use your personal information internally to collect general information about visitors to this app, improve app content and layout, improve our outreach, and market our services and products.

Communication with You

We will use your personal information to communicate with you about our app and your orders. All customers must provide an email address to allow communication with TEEVO regarding orders placed. We may send you a confirmation email after you register with us as well as service-related announcements as necessary (for example, temporary suspension of service for maintenance.) You may also submit your email address to request notification when we receive a new brand, product style or product, or to sign up for our email newsletter and special offers. You can unsubscribe or opt out of future emails at any time (see the Opt Out/Corrections section below for more details).

 

3.Does TEEVO ever give out my personal information?

We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:

 

Third-party service providers

Like most catalog and Internet wholesalers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service. Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption. (More on this below in the Data Security section.)

 

Legal requirement to disclose information

We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our app.

 

Merger and/or sale of assets

We do not normally sell, trade or rent personal information to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Notice in effect.

Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.

 

4.How does TEEVO secure information collected about me?

This app incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:

While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline.

 

5.What choices do I have regarding TEEVO’s collection of my information?

You can choose to:

To correct or update your personal information, log in to My Accounts and submit a request through the online Customer Service.

To unsubscribe from emails you receive from TEEVO, follow the unsubscribe link at the bottom of the email and select the option appropriate for you, or, E-mail us to let us know.

 

6.Are children allowed to use TEEVO?

We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this app, you have represented and warranted that you are either 18 years of age or are using the app with the supervision of a parent or guardian.

If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the app.

 

7.How does TEEVO use and disclose information collected from me offline?

As TEEVO collects most information through our app, this Privacy Policy applies only to online collection of personal information.

We also protect all personal information that is collected from you offline, such as through phone calls. If we contact you by telephone regarding an order or payment, we will ask only for the personal information needed to place your order or resolve your issue. When we need to store information related to an order, we enter it into our database through SSL encryption (See the Data Security section above for more information).

This Policy does not attempt to cover all possible offline methods of collecting or using personal information, however, we will treat any offline collection, use, or disclosure of personal information in a manner consistent with our online practices.

 

8.Where can I find updates to this policy?

To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Notice on this app and encourage you to review this Privacy Notice from time to time. Please contact us with any questions about the Privacy Notice.